My sister and I gave my mother a gift card for Mother's Day for a facial.When we called to order it, they tried very hard to talk us out of the 30 minute one into a 60 minute one, but we held our ground.
When my mother went in to redeem the card, she told them that she had a card for a 30 minute facial and they gave her the 60 minute one and charged her the additional money.
She tried to complain, but they wouldn't budge. I then heard of her experience and called to complain and they still wouldn't even give me the time of day.
Review about: Facial.